At GrowBeyond, every product is crafted with care and intention. Due to the handmade and personal nature of our offerings, we kindly ask you to read the following policy before placing your order.

Returns

We do not accept returns on opened or used products for hygiene and safety reasons. As our products are small-batch and made to support emotional and physical wellness, we hope you understand that we cannot restock returned items.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 5 days of delivery at [valentina@growbeyondhealing.com].

Include:

• Your order number

• A photo of the damaged or incorrect item(s)

We’ll be happy to send a replacement or offer a partial refund, depending on the situation.

Refunds

Refunds are only offered in the following cases:

• Items were damaged during shipping (photo proof required)

• You received the wrong item

Once approved, refunds will be processed to your original payment method. Please allow a few business days for the transaction to appear, depending on your bank or card issuer.

International Orders & Customs

We offer worldwide shipping, but GrowBeyond is not responsible for any customs fees, import taxes, or local duties. These charges are the buyer’s responsibility and are determined by your country’s regulations.

Thank You for Understanding

As a small, purpose-driven brand, we truly appreciate your trust and support. We do our best to ensure every product arrives in perfect condition and becomes a meaningful part of your healing ritual.

If you have any questions, please don’t hesitate to reach out. We’re here to help.